Privacy

Policy

“Protecting Your Information, Every Step of the Way”

HillyTaxi: Where Privacy Meets Performance

At HillyTaxi, we are committed to protecting the privacy and security of our customers’ personal information. This privacy policy explains how we collect, use, share, and protect personal information through our website, mobile app, and services.

Information We Collect

  • Personal Information: We collect personal information such as name, email address, phone number, and payment details when you create an account, book a ride, or contact us.
  • Location Information: We collect location information when you use our mobile app to book a ride or use our services.
  • Device Information: We collect device information such as IP address, browser type, and operating system when you visit our website or use our mobile app.
  • Usage Information: We collect usage information such as booking history, ride details, and communication records.

Use of Information

  • Provide Services: We use personal information to provide our services, including booking rides, payment processing, and customer support.
  • Improve Services: We use usage information to improve our services, including analyzing ride patterns, traffic conditions, and customer preferences.
  • Marketing: We use personal information to send marketing communications, offers, and promotions.
  • Compliance: We use personal information to comply with legal requirements, such as tax obligations and law enforcement requests.

Sharing of Information

  • Third-Party Service Providers: We share personal information with third-party service providers, such as payment gateways and mapping services, to provide our services.
  • Partners and Affiliates: We share personal information with our partners and affiliates to offer joint promotions, services, or benefits.
  • Legal Requirements: We share personal information to comply with legal requirements, such as court orders or government requests.

Data Security

  • Encryption: We use industry-standard encryption technologies to protect personal information.
  • Access Controls: We have implemented strict access controls, including multi-factor authentication, to protect personal information.
  • Regular Security Audits: We conduct regular security audits and penetration testing to identify and address potential security vulnerabilities.

Data Retention

  • We retain personal information for as long as necessary to fulfill our business purposes or as required by law.

User Rights

  • Access: You have the right to access your personal information.
  • Correction: You have the right to correct your personal information.
  • Deletion: You have the right to delete your personal information.
  • Opt-out: You have the right to opt-out of marketing communications.

Changes to this Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by email or through our website.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at [email protected] and +91-6239326584.

Effective Date

This privacy policy is effective as of June 19, 2024.

Hillytaxi helps you to find the highest quality taxi services anytime. Our drivers are uniformed, fully licensed and the office staff is trained to the highest standards.

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Mohali, SAS Nagar

+91-6239326584

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